taraph Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the taraph website (https://taraph.cam), mobile application, or any associated services (collectively, the "Platform"), you expressly acknowledge and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision contained herein, you must immediately cease using the Platform and refrain from creating an account or placing any wagers.

These Terms and Conditions apply to all users of the Platform, regardless of geographic location, device used, or method of access. The Company reserves the right to refuse service to any individual or entity at its sole discretion, with or without cause, and without prior notice.

Your continued use of taraph following any modifications to these Terms and Conditions constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically for updates.

2. Eligibility Requirements

2.1 Age Restriction

You must be at least twenty-one (21) years of age to register an account, deposit funds, or participate in any betting activity on taraph. The Company enforces strict age verification procedures in compliance with Philippine Amusement and Gaming Corporation (PAGCOR) regulations. By registering, you represent and warrant that you meet this minimum age requirement.

Any individual found to be underage will have their account immediately suspended, all pending wagers voided, and any funds forfeited. The Company may request government-issued identification documents to verify your age at any time.

2.2 Legal Capacity

You must possess full legal capacity to enter into binding contracts under Philippine law. You may not use the Platform if you are subject to any legal disability that prevents you from entering into contractual agreements.

2.3 Jurisdictional Compliance

Online gambling is regulated differently across jurisdictions. You are solely responsible for ensuring that your use of taraph complies with all applicable laws in your country, state, province, or region of residence. The Company does not accept players from jurisdictions where online gambling is prohibited by law.

2.4 Single Account Policy

Each player is permitted to maintain only one (1) active account on the taraph Platform. Creating multiple accounts, whether using different personal information, payment methods, or IP addresses, is strictly prohibited and constitutes a material breach of these Terms.

3. Account Registration and Verification

3.1 Registration Process

To create a taraph account, you must provide accurate, current, and complete information during the registration process, including but not limited to:

• Full legal name as it appears on government-issued identification
• Valid date of birth proving you are 21 years of age or older
• Accurate residential address within the Philippines
• Valid mobile phone number capable of receiving SMS verification codes
• Functional email address for account communications
• Secure password meeting our complexity requirements

Providing false, misleading, or incomplete information during registration is grounds for immediate account termination and forfeiture of all funds.

3.2 Know Your Customer (KYC) Verification

In compliance with Philippine Anti-Money Laundering (AML) regulations and PAGCOR requirements, taraph implements a comprehensive Know Your Customer (KYC) verification process. You may be required to submit the following documents:

• Government-issued ID: Philippine passport, driver's license, UMID, SSS ID, or national ID card
• Proof of Address: Utility bill, bank statement, or government correspondence dated within the last three (3) months
• Payment Method Verification: Screenshot or photo of payment method used for deposits (e.g., GCash account, bank card)

The Company reserves the right to request additional documentation at any time to verify your identity, age, payment methods, or compliance with these Terms. Failure to provide requested documents within fourteen (14) days may result in account suspension and withdrawal restrictions.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Use a strong, unique password not shared with other online services
• Never disclose your password to any third party, including taraph staff
• Immediately notify taraph of any unauthorized use of your account
• Log out of your account after each session, particularly when using shared devices

The Company will not be liable for any losses arising from unauthorized account access resulting from your failure to maintain adequate security measures.

4. Deposits, Withdrawals, and Payment Processing

4.1 Accepted Payment Methods

taraph accepts deposits via the following payment methods for Filipino players:

• GCash digital wallet
• Maya (formerly PayMaya) digital wallet
• QR Ph interbank transfers
• GrabPay digital wallet
• InstaPay bank transfers
• PesoNet bank transfers
• Major Philippine banks (BPI, BDO, Metrobank, UnionBank, etc.)
• 7-Eleven CLiQQ payment kiosks
• Visa and Mastercard credit/debit cards
• Cryptocurrency (USDT via TRC20 and ERC20 networks)

4.2 Deposit Policies

Minimum deposit amounts vary by payment method and are clearly displayed on the deposit page. Deposits are typically credited to your taraph account instantly, though processing times may vary depending on your chosen payment provider. The Company does not charge fees for deposits; however, your payment provider may impose its own transaction fees.

All deposits must originate from payment methods registered in your own name. Third-party deposits (payments made from accounts not belonging to you) are strictly prohibited and will result in the funds being returned to the source and potential account suspension.

4.3 Withdrawal Policies

Withdrawals can only be processed to the same payment method used for deposits, unless otherwise approved by taraph in writing. This anti-money laundering measure ensures compliance with Philippine financial regulations.

Minimum withdrawal amount is PHP 200. Standard withdrawal processing time is five (5) minutes for verified accounts using GCash or Maya. Bank transfers may take one (1) to three (3) business days depending on the receiving institution. Cryptocurrency withdrawals are processed within thirty (30) minutes.

Before your first withdrawal, you must complete KYC verification. The Company reserves the right to request additional verification documents before processing large withdrawals or when suspicious activity is detected.

4.4 Withdrawal Restrictions

Withdrawals may be subject to wagering requirements if you have claimed bonuses or promotions. You must wager your deposit amount at least one (1) time before withdrawing to prevent money laundering. Bonus funds are subject to specific wagering requirements outlined in the applicable promotion terms.

The Company reserves the right to delay or decline withdrawal requests if fraud, collusion, money laundering, or breach of these Terms is suspected. In such cases, the Company may conduct a thorough investigation before releasing funds.

5. Bonuses, Promotions, and Wagering Requirements

5.1 Bonus Eligibility

taraph offers various bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, cashback offers, and free spins. Participation in promotional offers is entirely voluntary. By claiming any bonus, you agree to comply with the specific terms and conditions attached to that promotion.

5.2 Wagering Requirements

Unless otherwise stated, all bonuses are subject to wagering requirements before withdrawal. Wagering requirements typically range from 20x to 40x the bonus amount, depending on the specific promotion. For example, if you receive a PHP 1,000 bonus with a 30x wagering requirement, you must wager PHP 30,000 before you can withdraw bonus-derived winnings.

Different game types contribute differently toward wagering requirements:

• Slots: 100% contribution
• Table games (blackjack, roulette, baccarat): 10-20% contribution
• Video poker: 10% contribution
• Live casino games: varies by game
• Sports betting: varies by odds

5.3 Bonus Abuse

The Company maintains a zero-tolerance policy toward bonus abuse. Activities considered bonus abuse include, but are not limited to:

• Creating multiple accounts to claim bonuses multiple times
• Colluding with other players to manipulate bonus outcomes
• Using betting strategies designed solely to clear wagering requirements with minimal risk
• Exploiting system errors or glitches to gain unfair advantage

Players found engaging in bonus abuse will have all bonuses, winnings, and deposits forfeited, and their accounts permanently closed.

5.4 Maximum Bet Limits

When wagering with active bonus funds, maximum bet limits apply. Typically, the maximum bet per spin/hand is PHP 100 or 10% of the bonus amount, whichever is lower. Exceeding maximum bet limits while bonus funds are active constitutes a breach of terms and may result in winnings forfeiture.

6. Betting Rules and Game Integrity

6.1 Game Outcomes

All game outcomes on taraph are determined by certified Random Number Generators (RNGs) or live dealer action in the case of live casino games. RNG systems are regularly tested and certified by independent gaming laboratories such as Gaming Laboratories International (GLI) and iTech Labs to ensure fairness and randomness.

Sports betting outcomes are determined by official results as reported by the respective sports governing bodies. In the event of disputes regarding sports results, taraph relies on official sources and reserves the right to void bets if official results are later overturned or deemed invalid.

6.2 Bet Acceptance and Settlement

The Company reserves the right to refuse or limit any bet at its sole discretion. Once a bet is confirmed and appears in your betting history, it is considered final and cannot be canceled or modified. In cases of obvious pricing errors or technical glitches, the Company reserves the right to void affected bets and return stakes to players.

Bets are settled according to official game results. In the event of disputes, the Company's decision is final and binding. All bet settlements are recorded in your account history for transparency.

6.3 Disconnections and Technical Issues

In the event of a disconnection during gameplay, your open bets remain valid and will be settled according to game outcomes. For live casino games, if you disconnect during a hand or round, standard game rules apply and the hand will proceed to completion without your further input.

If a game malfunctions or a technical error occurs that affects game outcome, the Company reserves the right to void all affected bets and refund stakes. The Company is not liable for losses resulting from technical issues beyond its reasonable control.

7. Responsible Gaming Commitment

taraph is committed to promoting responsible gaming and protecting players from the potential harms of problem gambling. We provide comprehensive tools and resources to help you maintain control over your betting activity.

7.1 Self-Limitation Tools

Players can set the following limits through their account settings:

• Deposit Limits: Daily, weekly, or monthly maximum deposit amounts
• Loss Limits: Maximum acceptable losses per period
• Session Time Limits: Automatic logout after specified duration
• Cooling-Off Periods: 24-hour delay before increasing limits

7.2 Self-Exclusion

If you feel your gambling is becoming problematic, you may request self-exclusion for periods ranging from twenty-four (24) hours to permanent account closure. During self-exclusion, you will be unable to access your account, place bets, or claim bonuses. Self-exclusion requests can be made by contacting customer support.

7.3 Support Resources

If you or someone you know is experiencing gambling-related problems, please contact:

• PAGCOR Responsible Gaming Helpline: (02) 8667-2077
• taraph Support Team: Available 24/7 via live chat or email

8. Prohibited Activities and Conduct

The following activities are strictly prohibited on the taraph Platform and may result in immediate account termination and forfeiture of funds:

• Fraudulent Activity: Using stolen payment methods, providing false identification documents, or engaging in identity theft
• Collusion: Cooperating with other players to gain unfair advantage, particularly in poker or sports betting
• Bonus Abuse: Exploiting promotional offers through multiple accounts or coordinated betting strategies
• Arbitrage Betting: Exploiting odds discrepancies across different platforms to guarantee profit
• Automated Betting: Using bots, scripts, or software to place bets automatically
• Money Laundering: Using the Platform to launder proceeds from illegal activities
• Underage Gambling: Creating accounts for individuals under 21 years of age
• Third-Party Access: Allowing others to use your account or accessing another player's account

9. Account Suspension and Termination

9.1 Grounds for Suspension

The Company reserves the right to suspend or terminate your account immediately and without prior notice if:

• You breach any provision of these Terms and Conditions
• You engage in fraudulent, illegal, or unethical conduct
• You fail to provide requested verification documents
• You abuse bonuses or promotions
• Your account activity suggests money laundering or criminal activity
• You make defamatory or abusive statements toward taraph staff or other players

9.2 Consequences of Termination

Upon account termination, the Company may:

• Void all pending bets and bonuses
• Forfeit all funds in your account if fraud or breach of terms is confirmed
• Report illegal activity to relevant Philippine law enforcement authorities
• Prevent you from creating future accounts on the Platform

9.3 Voluntary Account Closure

You may close your account at any time by contacting customer support. Upon voluntary closure, you may withdraw any remaining balance subject to completion of wagering requirements and verification procedures. Closed accounts cannot be reopened within six (6) months of closure.

10. Dispute Resolution and Complaints

10.1 Internal Complaints Process

If you have a complaint or dispute regarding any aspect of taraph services, you should first contact our customer support team via live chat or email at [email protected]. We aim to resolve all complaints within forty-eight (48) hours of receipt.

If you are dissatisfied with the initial resolution, you may escalate your complaint to our Compliance Department by emailing [email protected]. The Compliance Department will investigate and respond within seven (7) business days.

10.2 Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Manila, Philippines.

10.3 Arbitration

In the event that a dispute cannot be resolved through our internal complaints process, both parties agree to submit to binding arbitration administered by the Philippine Dispute Resolution Center, Inc. (PDRCI) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English and take place in Manila, Philippines.

11. Limitation of Liability and Disclaimers

11.1 Service Availability

taraph strives to provide uninterrupted service; however, the Company does not guarantee that the Platform will be available at all times. The Company shall not be liable for any losses arising from service interruptions, maintenance periods, or technical failures beyond our reasonable control.

11.2 Limitation of Damages

To the maximum extent permitted by Philippine law, the Company's total liability to you for all claims arising from your use of the Platform shall not exceed the amount of deposits you have made in the six (6) months preceding the claim.

11.3 Third-Party Content

The Platform may contain links to third-party websites or services. taraph is not responsible for the content, accuracy, or practices of third-party sites. Your interactions with third parties are solely between you and that third party.

11.4 Force Majeure

The Company shall not be liable for any failure to perform its obligations under these Terms if such failure is caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or internet service provider failures.

12. Amendments and Updates

taraph reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. All changes become effective immediately upon posting to the Platform. Continued use of taraph services after changes are posted constitutes your acceptance of the modified Terms.

Material changes to these Terms will be notified to registered players via email or through prominent notice on the Platform. It is your responsibility to review these Terms regularly to stay informed of any updates.

If you do not agree with any changes to these Terms, you must immediately cease using the Platform and close your account.

Last Updated: January 15, 2025
Version: 3.2